Privacy Policy for Frndlook

Effective Date: [16/03/25]

Welcome to Frndlook’s Privacy Policy. This document outlines how Frndlook collects, uses, discloses, and safeguards your personal information when you use our website (https://frndlook.com), mobile application, or related services (collectively, "Frndlook"). By accessing or using Frndlook, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

Frndlook, developed by Muktar Ali, is an Indian social media platform committed to connecting people, fostering communities, and providing opportunities for sharing, earning, and entertainment. We prioritize your privacy and strive to handle your personal information responsibly and in accordance with applicable data protection laws.

1. Information We Collect

We collect various types of information to deliver, enhance, and personalize your Frndlook experience:

• Personal Information: When you sign up or update your profile, you may provide your name, email address, phone number, date of birth, gender, and profile picture.
• Content You Share: Includes photos, videos, documents, messages, comments, Reels, blogs, and other materials you post or share on Frndlook.
• Location Data: If you enable location services, we collect data about your geographic location to offer features like location sharing or nearby content.
• Device Information: Details about your device, such as model, operating system, unique device identifiers, IP address, and network information.
• Usage Data: Information on how you interact with Frndlook, including pages visited, features used, time spent, and engagement metrics (e.g., likes, shares).
• Financial Information: For marketplace transactions or earning rewards, we may collect payment card details, bank account information, or shipping addresses.
• Support and Refund Requests: Data you provide when contacting us, such as your name, email, and details related to your inquiry or refund request.

2. How We Collect Information

We gather information through the following methods:

• Directly from You: When you register, post content, communicate with others, or engage with Frndlook’s features.
• Automatically: Via cookies, web beacons, and other tracking technologies that monitor your activity on our platform.
• From Third Parties: Information may come from connected accounts (e.g., YouTube) or partners facilitating features like job opportunities or content promotion.

3. How We Use Your Information

We use your information to provide a seamless and enriched social networking experience:

• To operate, maintain, and improve Frndlook’s services and features.
• To personalize your experience by tailoring content, recommendations, and advertisements.
• To communicate with you, including sending notifications, updates, and promotional messages.
• To analyze usage trends and enhance platform functionality and user satisfaction.
• To enforce our Terms and Conditions and protect the integrity and security of Frndlook.
• To process transactions, calculate earnings, and facilitate marketplace activities.
• To comply with legal obligations and respond to your inquiries or refund requests.

4. Feature-Specific Data Use

Frndlook offers a variety of features, and your information supports these functionalities:

• Marketplace: We use financial and shipping data to process purchases, sales, and deliveries.
• Earning Rewards: Engagement data (e.g., posts, likes, shares) is used to calculate rewards, and financial information facilitates payouts.
• Job Opportunities: Profile details may be shared with employers or job platforms to support applications or recruitment.
• Content Promotion: Data like YouTube channel IDs or video metadata may be shared with third-party platforms to promote your content.
• Pages and Groups: Content in public pages or groups may be visible to other users or the public, depending on privacy settings.
• Communication Features: Messages, audio calls, and video calls are encrypted; we access them only to provide the service or meet legal requirements.

5. Sharing of Information

We may share your information in the following situations:

• With Your Consent: When you authorize us to share your data, such as through feature-specific settings.
• Service Providers: With trusted third parties who assist with hosting, payment processing, analytics, or customer support.
• Legal Obligations: When required by law, we may disclose data to law enforcement or regulatory authorities.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
• Feature Partners: Limited data may be shared with partners (e.g., YouTube, job platforms) to enable specific functionalities.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We employ robust technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, secure servers, and access controls. However, no online platform can guarantee complete security, and we encourage you to take precautions when sharing sensitive data.

7. Your Rights

You have control over your personal information and can exercise the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate or incomplete information via your account settings.
• Deletion: Request the removal of your account or specific data by contacting us, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing emails using the link provided in messages or by contacting us.

To exercise these rights, reach out to us at contact@frndlook.com.

8. Cookies and Tracking Technologies

Frndlook uses cookies and similar technologies (e.g., web beacons) to enhance functionality, track usage, and deliver personalized content and ads. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings, though this may impact your experience on Frndlook.

9. Advertising and Analytics

We partner with third-party ad networks, including Google AdSense, to display advertisements on Frndlook. These partners may use cookies and tracking technologies to collect data about your visits to Frndlook and other sites, enabling them to serve targeted ads.

• Google AdSense: This service uses cookies to personalize ads based on your browsing history. You can opt out of personalized advertising by visiting Google’s Ads Settings. Learn more about how Google processes data at How Google uses information from sites or apps that use our services.
• Analytics: We use tools like Google Analytics to analyze user behavior and improve our services.

10. Children’s Privacy

Frndlook is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will promptly delete it. If you believe a child under 13 has provided us with information, please contact us at contact@frndlook.com.

11. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements. Once no longer needed, we securely delete or anonymize your data.

12. International Data Transfer

As an Indian-based platform, your data may be stored or processed on servers in India or other countries. We ensure that any international data transfers comply with applicable laws and are protected by appropriate safeguards.

13. Changes to the Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted at https://frndlook.com/terms/privacy-policy with a revised effective date. Your continued use of Frndlook after such changes indicates your acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: contact@frndlook.com
• General Inquiries: Contact Us
• Refund Requests: refund@frndlook.com

Frndlook
1/58 Azadgarh
Kolkata, West Bengal 700040
India

Additional Information

For more about Frndlook, visit our About Us page. Review our Terms and Conditions, Shipping and Delivery Policy, or Refund Policy for related details.

Join Frndlook today at https://frndlook.com to connect, share, and explore a vibrant social networking community!