Privacy Policy - Frndlook Privacy Policy for Frndlook
Last updated: March 16, 2025
Hello and welcome to Frndlook’s Privacy Policy! We’re thrilled to have you here. This policy explains how we collect, use, share, and protect your personal information when you use our website (https://frndlook.com), mobile app, or related services (collectively, "Frndlook"). By using Frndlook, you’re agreeing to these practices. If that’s not okay with you, please don’t use our platform.
1. Information We Collect
We collect a few types of info to make Frndlook fun and useful for you:
- Personal Details: Things like your name, email, phone number, date of birth, gender, and profile picture when you sign up or update your profile.
- Your Content: Photos, videos, messages, comments, Reels, blogs—anything you share with us.
- Location Info: If you turn on location services, we’ll know where you are to show nearby content or let you tag your spot.
- Device Details: Stuff about your phone or computer, like its model, operating system, IP address, and network info.
- How You Use Frndlook: What you click, how long you stay, and what you like or share.
- Payment Info: For buying, selling, or earning rewards, we might need your card or bank details.
- Support Requests: If you reach out, we keep the details you share, like your name and what’s on your mind.
2. How We Collect It
We gather your info in these ways:
- From You: When you sign up, post something, or chat with friends.
- Automatically: Using cookies and tools that track how you use Frndlook.
- From Others: Like YouTube or job platforms, if you link those accounts.
3. How We Use Your Info
We put your info to work to make Frndlook better:
- To run and improve our platform.
- To customize what you see, like posts and ads.
- To send you updates or special offers.
- To figure out how people use Frndlook and make it even smoother.
- To keep everything safe and follow our rules.
- To handle payments or marketplace deals.
- To follow laws and answer your questions.
4. Feature-Specific Uses
Some features need extra info to work their magic:
- Marketplace: We use payment and shipping details for buying and selling.
- Earning Rewards: We track your activity to figure out rewards and use bank info to pay you.
- Job Opportunities: Your profile might go to employers or job sites.
- Content Promotion: If you promote YouTube videos, we share channel details with partners.
- Pages and Groups: Public posts there can be seen by others.
- Messages and Calls: These are encrypted—we only peek if we need to for support or legal stuff.
5. Who We Share With
We only share your info when it makes sense:
- With Your Permission: If you say it’s okay, like in feature settings.
- Helpers: Trusted companies that handle things like hosting or payments.
- The Law: If authorities need it, we’ll share what’s required.
- Business Changes: If Frndlook gets sold or merged, your info might move to the new team.
- Partners: Limited info goes to partners like YouTube for specific features.
We won’t sell your info for marketing unless you clearly say yes.
6. Keeping Your Data Safe
We use top-notch security like encryption and secure servers to protect your info. Still, no online space is 100% safe, so be smart about what you share!
7. Your Choices
You’ve got rights over your info:
- See It: Ask for a copy of what we have.
- Fix It: Update anything wrong in your account.
- Delete It: Tell us to remove your account or data (we might keep some for legal reasons).
- Opt Out: Stop marketing emails or limit sharing where you can.
Drop us a line at contact@frndlook.com to sort it out.
8. Cookies and Tracking
We use cookies to make Frndlook run smoothly and show you ads you might like. You can tweak cookie settings in your browser, but turning them off might mess with your experience.
9. Ads and Analytics
We team up with ad partners like Google AdSense to bring you ads. They use cookies to tailor ads to your interests based on your browsing. You can opt out of personalized ads in Google’s Ads Settings. We also use Google Analytics to see how folks use Frndlook and make it better.
10. Kids’ Privacy
Frndlook isn’t for anyone under 13. We don’t collect kids’ info on purpose, and if we find any, we’ll delete it fast. If you spot a kid’s data, tell us at contact@frndlook.com.
11. How Long We Keep Data
We hold onto your info only as long as we need it—like to run the site or follow laws. When we’re done, we delete or anonymize it.
12. Data Across Borders
Your info might leave India for storage or processing, but we’ll keep it safe with strong protections.
13. Updates to This Policy
We might tweak this policy now and then. Check back here for the latest. If you keep using Frndlook after changes, that’s your green light to the updates.
14. CCPA Notice (California Residents)
If you’re in California, you can:
- Know what data we collect and how we use it.
- Ask us to delete it (with some exceptions).
- Opt out of data sales (we don’t sell without your say-so).
- Not face any hassle for using these rights.
Email us at contact@frndlook.com to get started.
15. Get in Touch
Questions? We’re here for you:
- Email: contact@frndlook.com
- General Questions: Contact Us
- Refunds: refund@frndlook.com
- Address: 1/58 Azadgarh, Kolkata, West Bengal 700040, India
Want to know more? Check out our About Us page, Terms and Conditions, Shipping Policy, or Refund Policy.